Our hearts go out to all the people who are affected by COVID‑19 and want you to know that we are here for our community during this difficult time. Thank you to everyone for doing their part to get us through this challenging time.
*Please note that some countries and regions have implemented reopening plans for businesses in phases. However, most flights, cruises, themes parks, museums, events and other public places worldwide remain closed.
Please be patient as the whole travel industry including our team is working tirelessly around the clock to find solutions and alternatives for your travel arrangements. Flights and holiday packages automatically cancelled due to UN Sanctions imposed by the nation-wide lockdown in March, cannot be re-booked until official travel bans have been lifted. Once we are allowed to re-book, we will provide our customers the fastest service possible by the order of their original departure dates.
We suggest that you keep updated with official travel advisory from the Government of Canada for your specific destination here -->https://travel.gc.ca/travelling/advisories
Please select your destination country first, then click on the "Government of Canada’s latest updates on COVID-19" link to see the latest updates for that destination.
For travel to Japan, you can also check the Japanese National Tourism Organization's latest updates here: https://www.japan.travel/en/news/coronavirus/